How do I know if I need Urgent Care or the Hospital?
The emergency room treats life-threatening medical conditions, such as chest pains, severe wounds, or amputations. Urgent care centers treat conditions that need immediate attention but are not life or limb-threatening. If you feel that your condition is life-threatening you need to be seen in a hospital emergency room and should call 911.
How long will I have to wait to be seen?
Cure Urgent Care patients are typically seen within minutes. Generally, patients with simple medical complaints complete their visits in as little as 30 minutes. Most patients complete their visit within 1 hour. Occasionally, we see higher than usual patient volume which may result in slightly longer wait times. However, we make every effort to adequately staff our clinics in order to keep wait times to a minimum.
Do I need to make an appointment?
No. You don’t need an appointment to be seen at Cure Urgent Care. Patients are seen on a walk-in basis. You can save time and begin your check-in online. Find a Cure Urgent Care Clinic and Save Your Spot.
Are Cure urgent care centers open on holidays?
Yes, we are open 365 days a year.
What is a Patient Portal?
A patient portal is a tool that allows seamless access to the following:
Review your personal account information and complete forms.
Review a detailed summary of your health record and the results of your last office visit, all online.
Review all the medications in your health record.
Communicate with your practice via secure message system.
Keep track of your allergies and avoid negative interactions.
Lab Test Results
Why wait for the call from the doctor’s office? You can safely view the results of your lab tests online.
Do I need my insurance ID card to be seen at Cure Urgent Care?
Yes, we need a copy of your insurance card to verify your coverage. If you are unable to bring your card, we will do our best to verify your benefits when you arrive.
What if I do not have insurance?
We accept patients without insurance. Payment for a basic visit is required up front. Any additional diagnostic testing, procedures, medications administered, and/or supplies/equipment used during the visit, will be due, in-full, when you complete your visit. See our Self-Paying price list for cost information for a range of urgent care services.
What are a patient’s financial obligations?
We know the healthcare industry is complex and, unfortunately, the responsibility to know if your insurance has specific rules or limitations still falls on you. This is why we encourage patients to learn about their financial obligations. To begin, all payments for outstanding medical charges are due upon receipt of your invoice. If your insurance carrier is not one with which we participate, you are responsible for payment in full. Also, insurance plans consider some services to be “non-covered,” in which case you are responsible for payment in full.
What types of services does Cure Urgent Care provide?
We specialize in the treatment of non-life threatening illnesses and injuries. Our providers treat many conditions that include but are not limited to coughs, colds, sinus infections, headaches, broken bones, sprained joints, rashes, back pain, ear infections, abdominal pain, and treatment of lacerations.
Will you refill my medications?
Medication refills are not routinely given. Under certain circumstances, on a case-by-case basis, our provider may refill medications until a patient can see their primary care provider.
What about medical conditions requiring on-going care and monitoring?
Urgent Care is not meant to take the place of your family doctor/primary care physician. You will be referred back to your primary care provider for ongoing care. For patients who do not have a primary care provider, we are happy to refer you to a primary care provider currently accepting new patients.
Can I use Cure Urgent Care as my family doctor if I don't have one?
No. Urgent care is not intended to take the place of your family doctor/primary care physician. Urgent care provides immediate treatment for your unexpected illnesses or injuries, and serves as a resource after hours, on weekends and holidays, or when you are unable to get an appointment with your doctor. Although we are glad to see patients anytime, we want to stress the importance of having a family doctor, serving as the “manager” of your healthcare.
Get the care you need today
Just walk in — no appointment needed